Frequently Asked Questions
Discover everything you need to know about our authentic Rudraksha and spiritual items.
How do I know if the Rudraksha beads are authentic?
Every Rudraksha bead from Himalaya Rudraksha Anusandhan Kendra is lab-tested and comes with an official Certificate of Authenticity to ensure its origin and quality.
Do you ship internationally?
Yes, we ship our products worldwide. Shipping costs and delivery times vary depending on your location and the selected courier service at checkout.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and secure digital wallets to ensure a smooth and safe transaction process.
Can I return or exchange my purchase?
We offer a 7-day return policy for unused and undamaged items in their original packaging. Please contact our support team to initiate a return request.
How should I maintain and clean my Rudraksha?
We recommend cleaning your beads periodically with a soft brush and lukewarm water, then moisturizing them with a small amount of sandalwood or olive oil.
How long does it take for my order to arrive?
Domestic orders within India typically arrive within 3-5 business days, while international shipments may take 7-14 business days depending on customs clearance.