Returns & Exchanges

At Himalaya Rudraksha Anusandhan Kendra, we are committed to your spiritual satisfaction and offer a hassle-free return policy for our authentic beads and gemstones within 7 days of delivery. All returned items must be in their original condition and include the authenticity certificate to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Request

  Contact our support team via email or phone within 7 days of receiving your order to request a Return Merchandise Authorization (RMA) number.

• 2.
  Secure Packaging

  Carefully place the Rudraksha or gemstone in its original packaging, ensuring the lab certificate and any free accessories are included to prevent damage during transit.

• 3.
  Ship the Item

  Send the package to our registered research center address using a trackable courier service and share the tracking details with our team.

• 4.
  Inspection and Refund

  Once our experts verify the authenticity and condition of the returned item, we will process your refund or dispatch your exchange item within 5-7 business days.